Overview

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to these terms, please do not use this site or place an order.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Your rights as a UK and EU consumer

Nothing in these terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Under UK consumer law, you have the right to cancel your order within 14 days of receiving your goods without giving a reason. Our returns policy extends this to 30 days as a goodwill gesture. For full details, please see our Returns & Exchanges policy.

If goods are faulty or not as described, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Section 2 — Online store terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian.

You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction in connection with your use of our service.

You must not transmit any malicious code, worms, or viruses through our website.

A breach or violation of any of these terms will result in immediate termination of your access to our services.

Section 3 — Products and pricing

We have made every effort to display our products and their colours as accurately as possible. We cannot guarantee that your screen's display of any colour will be exact.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction at our discretion.

All prices on platinumtailor.co.uk are shown in GBP and include VAT where applicable. Prices on theplatinumtailor.com are shown in USD.

Section 4 — Orders and payment

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.

In the event that we need to cancel or amend your order, we will contact you using the email address or phone number provided at the time of purchase.

Payment is processed securely through Shopify Payments. Credit card information is always encrypted during transfer and is never stored by us.

Section 5 — Accuracy of information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only.

We reserve the right to modify the contents of this site at any time without obligation to update any information. You agree that it is your responsibility to monitor for changes.

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any such errors and to cancel orders placed on the basis of incorrect information.

Section 6 — Prohibited uses

In addition to other prohibitions in these terms, you are prohibited from using this site or its content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, national, or local laws or regulations
• To infringe upon our intellectual property rights or those of others
• To harass, abuse, defame, or discriminate against any individual or group
• To submit false or misleading information
• To upload or transmit viruses or any malicious code
• To collect or track personal information of others
• To spam, phish, or scrape our website
• To interfere with the security or functionality of this website

We reserve the right to terminate your use of our service for violating any of these prohibitions.

Section 7 — Intellectual property

All content on this website — including text, images, logos, product photography, and design — is the property of A & H Bawa Limited or its content suppliers and is protected by copyright law.

You may not reproduce, duplicate, copy, sell, or exploit any portion of this website or its content without our express written permission.

Section 8 — Third-party links

Certain content or links on our website may direct you to third-party websites. We are not responsible for examining or evaluating the content of these sites and do not warrant or accept any liability for third-party materials, websites, products, or services.

Please review the policies of any third-party sites before engaging in any transaction with them.

Section 9 — Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, we exclude all liability for any indirect, incidental, or consequential losses arising from your use of this website or purchase of our products, except where such exclusion is prohibited by UK consumer law.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

Section 10 — Personal information

Your submission of personal information through our store is governed by our Privacy Policy. By using this website, you consent to the collection and use of your information as described in that policy.

Section 11 — Changes to these terms

We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be posted to this page. Your continued use of our website following any changes constitutes your acceptance of the new terms.

Section 12 — Governing law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 13 — Contact

Questions about these Terms of Service should be directed to:

A & H Bawa Limited, trading as The Platinum Tailor
36 Knightland Road, London, E5 9HS
United Kingdom

Email: info@theplatinumtailor.co.uk
Phone: 07473239725